Extended Warranty Membership for Non-VendVerse Customers

VendVerse offers a premium extended warranty for vending machines purchased from other providers. This membership covers snack, drink, frozen, and combo machines, providing professional repairs, discounted service rates, and reliable long-term protection. Avoid unexpected maintenance costs and keep your equipment running smoothly with expert support.
Why Non-VendVerse Customers Rely on This Warranty

Common Issues Without VendVerse Support and How Our Membership Solves Them

Many vending machine owners face unreliable repairs, inflated labor costs, and long wait times for service. Parts can be costly, and machines often remain out of service for extended periods, causing lost revenue. VendVerse’s warranty membership provides access to certified technicians, fair pricing, and prompt repairs, ensuring your machines stay operational and profitable. Our program also offers expert guidance and ongoing support to reduce downtime and unexpected expenses.
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How It Works

Follow three clear steps to activate coverage for your non-VendVerse vending machines and secure professional support.

Step 1 — Schedule an Equipment Inspection

A $149 inspection verifies your machine’s age, condition, brand compatibility, electrical and refrigeration status, and overall serviceability.

Step 2 — Choose Your Coverage Plan

Select between External Standard or Premium Membership after eligibility confirmation to match your maintenance needs and budget.

Step 3 — Coverage Begins Immediately

Enjoy priority scheduling, reduced repair costs, covered labor and parts, remote support, and expert assistance from VendVerse.
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External Standard Membership

Starting at $49 monthly per machine, this plan covers priority support, remote diagnostics, and many common repairs. Labor and parts for covered failures are included, plus discounted service visits and essential maintenance like bill validator and coin mechanism cleaning.

External Premium Membership

Starting at $69 monthly per machine, this plan adds one free annual service visit, deep cleaning and inspection, discounted premium parts, loaner machine availability, faster scheduling, and enhanced support for newer refrigeration models.
Refrigeration Coverage Details

Important Rules for Refrigeration Warranty on Non-VendVerse Machines

VendVerse excludes refrigeration components from warranty for machines not purchased through us unless they are brand-new within 3 years and under 5 years old during membership. This policy ensures fair coverage and limits exposure to costly repairs.
Excluded parts include compressors, cooling decks, sealed systems, evaporators, and condenser units. These components will be billed as standard repairs to protect all members from high-cost liabilities.
This approach balances risk and fairness, allowing us to offer reliable service and support while maintaining affordable membership pricing for all non-VendVerse equipment owners.
Comprehensive Repair Coverage

What’s Included in Your Warranty

After passing inspection, your membership covers labor and parts for key vending machine components such as vend motors, delivery motors, coin mechanisms, bill validators, control boards (age-dependent), sensors, wiring, and programming updates. This coverage targets the most frequent and costly repair issues to keep your machines operational.
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Exclusions to Protect Fair Pricing

What’s Not Covered

Certain items are excluded to maintain fair pricing and liability limits. Refrigeration parts are covered only for newer machines under specific age limits. Damage from vandalism, water, power surges, cosmetic wear, and machines older than 12 years are not covered. This ensures predictable costs and reliable service for all members.
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Service Fee Policy for External Machines

All on-site repairs for machines not sold or leased by VendVerse include a mandatory service fee. This standard practice aligns with industry norms across HVAC, appliance, POS, and commercial equipment warranties. Remote troubleshooting remains complimentary, ensuring you receive expert support without extra charges. This approach guarantees fair compensation for our technicians and helps maintain consistent service quality.
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Eligibility Criteria for Non-VendVerse Warranty

Machines must successfully pass a detailed inspection confirming mechanical condition, electrical safety, and proper installation. Only equipment placed in secure, climate-controlled settings qualifies. Ownership must be fully verified, and machines must use approved electrical connections and OEM or authorized replacement parts. Refrigeration units are limited to machines under five years old, while mechanical coverage extends up to ten years. Older machines may be eligible for limited mechanical protection only.
This eligibility framework ensures reliable coverage and fair pricing by focusing on machines that meet VendVerse’s standards for safety and serviceability. It protects customers from unexpected repair costs and supports consistent machine performance. By adhering to these requirements, members gain access to prioritized support and comprehensive repair options tailored to their equipment’s condition and age.