VendVerse FAQ
Find clear answers about our vending machines, micro-markets, leasing options, warranty coverage, and support services designed for Mississippi businesses.
Which areas does VendVerse serve?
VendVerse serves all of Mississippi and select surrounding regions. As we continue expanding, service availability may widen — contact us to confirm your location.
What vending equipment do you offer?
We provide:
Snack machines
Drink machines
Frozen food machines
Combo machines
Micro-market coolers and kiosks
Equipment for purchase, lease, or full service
Can small workplaces get vending services?
Yes. Unlike many providers, VendVerse supports locations with fewer than 20 employees through leasing, warranty-backed machines, and optional stocking services.What distinguishes vending machines from micro-markets?
Vending machines dispense products automatically. Micro-markets feature open shelves, coolers, and self-checkout kiosks offering a wider variety including fresh and frozen items, ideal for higher-traffic sites.Can VendVerse stock my leased machine?
Yes — leased machines can be stocked by VendVerse upon request.
Important: If VendVerse stocks the machine, VendVerse retains 100% of the revenue generated.
How does the VendVerse leasing program work?
Leasing includes:
Affordable monthly rate
Automatic 6-month rate reductions
Minimum rate of $50/month
Full warranty coverage
Optional stocking service
Perfect for small workplaces or businesses that don’t want to purchase equipment.
Do lease customers pay service fees?
Not for normal mechanical failures or internal issues.
A service fee applies only when breakdowns are caused by:
Neglect
Mismanagement
Improper placement
Blocked ventilation
Customer-caused damage
Can I buy my leased machine?
Yes — you have exclusive purchase rights at fair market value as long as your lease is active or renewed on time.
What happens if I forget to renew my lease?
If no renewal confirmation is received within 3 weeks, VendVerse may relocate the machine to the next customer on reservation.
What does the VendVerse Extended Warranty cover?
Coverage includes:
Labor + parts for most mechanical and electronic repairs
Vend motors, boards, validators, coin mechs, sensors
Light refrigeration electronics (age-dependent)
Remote support & diagnostics
Programming updates
Cleaning of bill validators/coin mechs
What does the warranty NOT cover?
Common exclusions:
Vandalism
Power surge damage
Lost keys
Inventory loss
Cosmetic damage
Full compressor replacement on older machines
Issues caused by unsafe placement
Do leased machines come with warranty coverage?
Yes — leased machines come with warranty protections automatically
What is the difference between VendVerse and external warranty pricing?
VendVerse customers pay less because their equipment history is known.
External machines require:
$149 inspection
Higher monthly fees
Per-visit service fees (standard in the industry)
Why does every service visit have a fee for external machines?
Because:
VendVerse did not supply the equipment
History and repair quality are unknown
External machines often require more labor
This matches industry-standard warranty practices
Will VendVerse stock my machine?
Yes, although for leased machines or for small-footprint locations terms apply.
Who keeps the revenue if VendVerse stocks the machine?
VendVerse retains 100% of revenue from machines it stocks.
This ensures profitability at small locations.
Do customers pay for spoilage?
Only at very small locations where product turnover is low.
Large sites naturally offset spoilage through high sales volume.
This policy ensures fairness and sustainability.
Do you sell new and used vending machines?
Yes — VendVerse sells:
New equipment
In-service VendVerse machines
Refurbished machines
Each unit is tested and verified before sale.
Do VendVerse machines come with lifetime support?
Yes — all machines sold by VendVerse are eligible for:
Extended warranty membership
Priority parts sourcing
Remote support
Lifetime customer assistance
Can VendVerse procure specific machines for me?
Yes — with a Letter of Intent (LOI) and deposit.
Special procurements require a 12-month minimum lease or warranty enrollment.
How long does installation take?
Most installations occur within 7–14 business days, depending on configuration and travel distance.
Can VendVerse relocate my machine?
Yes — relocation inside the same building is free for clients with warranty or lease coverage.
How do I request service or a quote?
Call 601-909-5486 or email support@vendverse.net
Get Started with VendVerse
Contact us at 601-909-5486 or support@vendverse.net to request a quote, enroll in leasing, or schedule service. We’ll guide you through options tailored to your business needs.